How Can I Improve My SET Score?

 

Boost Your Trial Conversion (Trial Score)

 

Why it Matters: Your ability to convert trial students into long-term students impacts your SET Score. Strong trial lessons create a great first impression and increase enrollments.

 

How to Improve:

• Prepare for Your Trial Class: Review the trial class structure and expectations. Check out this guide - teachercommunity.Cosmo.com/c/preparing-for-your-1st-trial-class/?

• Follow Best Practices for Engagement: Learn effective strategies to engage trial students. See best practices here - https://teachercommunity.Cosmo.com/c/best-practices-dd2edf/

• Showcase Clear Learning Goals: Explain what students will gain from lessons and tailor trial lessons to their needs.

• Encourage Parent Participation: Engage parents during or after the trial to reinforce the value of your lessons.

 

 

Increase Long-Term Student Renewals (Renewal Score)

 

Why it Matters: Your ability to retain long-term students directly impacts your SET Score. Building strong relationships and delivering consistent, high-quality lessons increase student satisfaction and renewal rates.

 

How to Improve: 

 

• Build Strong Connections: Foster a positive learning environment by engaging with students and parents regularly.

• Leverage Parent-Teacher Recaps: Use recap discussions to highlight student progress and reinforce the value of continued lessons (for classes with "parent 1:1" and "discuss renewal" tags). Need a refresher? Watch this video –https://teachercommunity.Cosmo.com/c/video-library/mastering-the-monthly-recap

• Customize Learning Plans: Adapt lessons to match student goals and learning pace while incorporating homework or practice activities to keep them engaged.

• Proactively Address Challenges: Identify and resolve student difficulties early, respond to parent concerns, and celebrate achievements to encourage long-term commitment.

• Follow Best Practices for Long-Term Classes: Check out our guide – https://teachercommunity.Cosmo.com/c/lt-class-best-practices/

 

Maintain Excellent Attendance (Attendance Score)

 

Why it Matters: Consistently showing up for classes on time demonstrates professionalism and reliability, both of which impact your SET Score. A strong attendance record ensures a smooth learning experience for students and builds trust with parents.

 

How to Improve:

 

• Plan Ahead to Avoid Cancellations: Minimize last-minute reschedules by organizing your schedule in advance. If changes are necessary, notify students and parents as early as possible.

• Ensure a Stable Teaching Setup: Maintain a reliable internet connection and a well-equipped teaching environment to prevent technical disruptions.

• Use Calendar Syncing for Reminders: Reduce the risk of accidental no-shows by syncing your Cosmo schedule with your personal calendar. Follow these steps to get started https://teachercommunity.cosmo.com/c/discussion/sync-your-calendars-now

• Prioritize Your Class Commitments: Avoid scheduling conflicts and manage your time effectively to maintain a strong attendance record. If you have to cancel or reschedule at the last minute and wish to apply for a soft cancellation, please contact us at teacher-support@cosmo.com.

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Maintain Teaching Quality (Quality Score)

 

Why it Matters: Your Quality Score reflects your ability to deliver engaging, well-structured lessons that meet Cosmo’s standards. High-quality teaching enhances student learning, satisfaction, and long-term retention.

 

How to Improve:

• Follow Cosmo’s SET Guidelines: Adhere to the standards for excellent teaching by implementing best practices that drive student success.

• Prepare Thoroughly for Each Class: Plan lessons in advance to ensure structured, engaging, and interactive sessions.

• Maintain a Professional and Positive Approach: Foster a supportive and motivating learning environment to enhance the student experience.
   

Quality Assurance Rubric

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1. Teaching Environment & Equipment

• Conduct lessons in a quiet, distraction-free environment.

• Ensure appropriate background lighting for clear visibility.

• Verify that the microphone and camera function properly before class.

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2. Professional Conduct

• Maintain focus and avoid distracted behaviors (e.g., engaging in personal chores, petting pets, eating, or any activity unrelated to teaching).

• Interact respectfully with students, using appropriate tone and language.

• Do not share personal information.

• Dress professionally and appropriately.

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3. Class Flow & Efficiency

• Minimize dead time to under 5 minutes.

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4. Engagement & Interaction

• Ensure an interactive, student-centered learning experience

• Maintain eye contact by looking at the camera at least 90% of the time.

• Avoid off-topic discussions lasting longer than 5 minutes.

• Write clearly on the whiteboard for easy comprehension.

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5. Class Preparation

• Have all materials and learning objectives ready before the lesson begins

• Avoid purely discussion-based lessons

• Ensure structured learning (e.g., key concepts, examples and guided practices).

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6. Teaching Competency

• Prevent significant errors in explanations or instructions.

• Correct obvious student mistakes and provide clear answers to questions

• Manage class time effectively, covering key concepts without rushing or overextending any single topic.

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7. Curriculum Adherence

• Follow the PLP topic and use Cosmo courseware when provided.