Payment
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Payment is sent out monthly if classes were taught
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The payment for the last calendar month shall be transferred no later than the 10th of the current month.
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The exact day on which you receive your payment will vary from bank to bank.
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Personal banking information shall be provided by the end of the month, 11:59PM UTC -8.
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Cosmo 1:1 encourages teachers to use an American bank account and to provide the account's ACH number to Cosmo 1:1 so as to minimize transfer fees. For teachers who are not using an account with an ACH number, Cosmo 1:1 will include an additional payment of up to 15USD if a receiving fee is charged by the teacher's bank. Note that a teacher may be asked to provide evidence of the receiving fee in advance and submit the request in order to be eligible for the 15USD.
Payment Details
It is important to keep an eye on your payment page to ensure that any deductions are correct. If a Class Finish Type is incorrect email us at
teacher-support@cosmoai.com
Class Finish Types
The class was cancelled by the student within 24 hours of the scheduled class start time.
30%
AS SCHEDULED
Long-term Class Payment
The class was finished without any problems and Class Feedback (CF) was submitted within 24 hrs of the class ending.
100%
Trial Class Payment
100%
TEACHER NO SHOW
The tutor did not show up for the class and did not cancel the class beforehand.
0%
0%
TEACHER CANCELLATION 2 HR
The class was cancelled by the tutor within 2 hours of the scheduled class start time.
0%
0%
TEACHER CANCELLATION 24 HR
The class was cancelled by the tutor within 2-24 hours of the scheduled class start time.
0%
0%
TEACHER CANCELLATION
The class was cancelled by the tutor more than 24 hours before the scheduled class start time.
0%
0%
TEACHER IT PROBLEM
The tutor experienced technical difficulties while tutoring the class that interfered with more than five minutes of the class time
0%
0%
STUDENT NO SHOW
The student did not show up for the class and did not give any notice beforehand.
100%
30%
STUDENT CANCELLATION 24 HR
30%
STUDENT CANCELLATION
The class was cancelled by the student more than 24 hours before the scheduled class start time.
0%
0%
STUDENT IT PROBLEM
The student experienced technical difficulties during the class
100%
100%
SYSTEM PROBLEM
The class was affected by technical issues that were not on the student or tutor side.
100%
100%
Class Feedback Submitted within 24 Hours
Class Feedback is submitted within 24 hours of the class finish time.
100%
100%
Class Feedback Submitted after 24 hours
Class feedback is submitted after 24 hours of the class finish time.
50%
50%
Note: You will always only be compensated for the more recent finish type for a single time-slot.
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A student and teacher must be present for a minimum of 20%. (10 minutes) of a lesson scheduled time for the class to be considered 'As Scheduled'.